What to do if your brushes are greyed-out when installing If you do not have access to a Mac Desktop and the above solutions have failed, request an alternative download method from the link below. If the Download Manager button does not appear in Safari whilst downloading your files, reset your iPad settings following the instructions provided here.įor trouble-free downloading we highly recommend using a Mac Desktop to download and transfer your files to your iPad instead.Run only Safari, Files and Procreate during download and installation.Only download files from the latest version of Safari.
Go to iPad Settings > Safari > Downloads > On My iPad. Change the location of your downloads folder to 'On My iPad'.Check that you are following the correct instructions for your product here.Go to Settings > General > Software Update. Check that your iPadOS is up to date (13.2.2 or higher) even if you recently updated.Here are a few solutions to common download errors. However, downloading files directly to iPad can fail for a variety of reasons. Our accelerated cloud servers deliver your files from local servers on every continent.
